Abnormally High Effort Readings

X-Series and R-Series Actuators
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FahadRazaKhan
Posts: 13
Joined: Thu May 07, 2020 5:32 am
Location: Japan

Abnormally High Effort Readings

Post by FahadRazaKhan » Sat Jul 04, 2020 1:34 am

Hi,

One of the actuators (X8-3) of my Igor is giving wrong effort readings. This actuator is attached to the left wheel of Igor and hence creating problems for its control. It is reading as high as -850 N.m which is insane. I wish I could attach my graphs here but I didn't find any file attachment option here.

Looking forward to your support.

Thanks.
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dave_rollinson
HEBI Official
Posts: 40
Joined: Tue Dec 31, 2019 11:58 am

Re: Abnormally High Effort Readings

Post by dave_rollinson » Mon Jul 06, 2020 11:24 am

Fahad,

There is likely a problem with one of the output encoders that is used to measure torque. We will be sending you a replacement actuator today, via your distributor. Please return your X8-3 once you have received your replacement.

Thanks,
-Dave
FahadRazaKhan
Posts: 13
Joined: Thu May 07, 2020 5:32 am
Location: Japan

Re: Abnormally High Effort Readings

Post by FahadRazaKhan » Tue Jul 07, 2020 12:47 am

Thanks Dave for the quick replacement.
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